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Old 07-08-2017, 10:31 AM
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Default Anna University Knowledge Management Question Paper

Can you provide me the IT6011 Knowledge Management Syllabus for 8th Sem CSE/IT Regulation 2013 offered by Anna University on which the question paper is based?
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Old 07-08-2017, 10:32 AM
kanhaiya kanhaiya is offline
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Default Re: Anna University Knowledge Management Question Paper

The IT6011 Knowledge Management Syllabus for 8th Sem CSE/IT Regulation 2013 offered by Anna University on which the question paper is based is as follows:

IT2043 KNOWLEDGE MANAGEMENT

UNIT I KNOWLEDGE MANAGEMENT
KM Myths-KM Life Cycle-Understanding Knowledge-Knowledge, intelligence
Experience-Common Sense-Cognition and KM-Types of Knowledge-Expert
Knowledge-Human Thinking and Learning

UNIT II KNOWLEDGE MANAGEMENT SYSTEM LIFE CYCLE
Challenges in Building KM Systems-Conventional Vrs KM System Life Cycle (KMSLS)-Knowledge Creation and Knowledge Architecture-Nonaka’s Model of Knowledge Creation and Transformation Knowledge Architecture

UNIT III CAPTURING KNOWLEDGE
Evaluating the Expert-Developing a Relationship with Experts-Fuzzy Reasoning and the Quality of Knowledge-Knowledge Capturing Techniques, Brain Storming-Protocol Analysis-Consensus Decision Making-Repertory Grid- Concept Mapping-Blackboarding

UNIT IV KNOWLEDGE CODIFICATION
Modes of Knowledge Conversion-Codification Tools and Procedures-Knowledge
Developer’s Skill Sets-System Testing and Deployment-Knowledge Testing –
Approaches to Logical Testing, User Acceptance Testing-KM System Deployment
Issues-User Training-Post implementation

UNIT V KNOWLEDGE TRANSFER AND SHARING
Transfer Methods-Role of the Internet-Knowledge Transfer in e-world-KM System Tools-Neural Network-Association Rules-Classification Trees-Data Mining and Business Intelligence-Decision Making Architecture-Data Management-Knowledge Management Protocols-Managing Knowledge Workers

TEXT BOOK:
1. Elias.M. Award & Hassan M. Ghaziri-“Knowledge Management” Pearson
Education 2003

REFERENCES:
1. Guus Schreiber, Hans Akkermans, Anjo Anjewierden, Robert de Hoog, Nigel
Shadbolt, Walter Van de Velde and Bob Wielinga, “Knowledge Engineering and
Management”, Universities Press, 2001.
2. C.W. Holsapple, “Handbooks on Knowledge Management”, International Handbooks on Information Systems, Vol 1 and 2, 2003
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